How does it work?

If brands have physical products to send to influencers, Reach Fulfillment Services (RFS) will ship the packages as they seal deals on the Reach app.

When an offer that involves a physical gift is created, the app will generate an RFS fee per package based on the weight and dimensions provided.

RFS fees include storage for 90 days and shipping within the continental US for the gift packages.

Gift packages must be sent to Reach in ship-ready packaging/containers. This is the best way to ensure that brands control the entirety of the gift-receiving experience and presentation for the influencer.

RFS will ship your gift package to the influencers on behalf of the brands within 3-7 business days of the deals being sealed. Tracking information will be provided to brands and influencers.

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Brands are responsible for the gift packages until RFS has signed with the shipping carrier to confirm receipt.

Upon publishing, brands will pay RFS fees for all of the deals they wish to make on that offer. RFS fees will be refunded in full for an any unfulfilled deal redemptions.

Brands may contact hello@scalereach.com to extend the terms with RFS beyond 90 days for an additional storage fee.

Reach will not disclose influencer’s shipping addresses to brands, as direct shipping/fulfillment by the brand is not permitted in the network.

Brands are responsible for sending the gift packages to Reach. If a brand chooses to deactivate an offer while RFS is still in possession of the gift packages, RFS will return the packages to the brand at the brand’s expense.